Thank you for shopping at DreamFairy.in. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, please review our return and refund policy below.
1. Returns
- We accept returns on unused and unopened items within 7 days from the date of delivery. If 7 days have passed since your purchase, unfortunately, we cannot offer you a return
- To be eligible for a return, the product must be in its original condition, with all packaging intact, and must not show signs of use.
2.Return Process
- To initiate a return, please contact us at mondal9800su@gmail.com with your order number and a reason for the return.
- We may require you to provide pictures of the item for verification, especially if the item is damaged or defective.
- Once your return request is approved, we will provide you with instructions for returning the item.
3. Refunds
- Once we receive and inspect the returned item, we will notify you of the status of your refund. If your return is approved, your refund will be processed, and will credit the amount within 5-7 working days.
- Processing time for refunds may take 5-10 business days depending on your payment method and bank processing times.
- Contact Us**
If you have any questions or concerns about our return and refund policy, or need assistance with a return, please reach out to us at mondal9800su@gmail.com.
We appreciate your business and strive to provide a smooth shopping experience. Thank you for choosing DreamFairy.in!